Service With A Smile Training Ltd
Transforming customer service into exceptional guest experiences.
Here's a quick introduction...
Service With A Smile Training Ltd offers affordable, fun, in-person customer service training designed to boost team confidence and performance.
Reviewing processes and communication to help staff deliver consistently excellent service, reducing churn, improving morale and empowering teams to handle any customer with confidence, improving retention and the customer experience overall.
Services at a glance:
Professional, practical training designed specifically for hospitality businesses that want to strengthen their teams, improve communication, and deliver consistently exceptional customer service. Each programme is tailored to your environment and delivered in person, ensuring immediate impact and lasting results.
Affordable In-Person Training For Your Team
Delivered on-site and tailored to your business, this training focuses on real hospitality scenarios your team experiences every day. It builds confidence, professionalism, and consistency, helping your staff deliver service that enhances guest satisfaction and strengthens your reputation, all in a practical and cost-effective way.
Culture & Communication
Exceptional service starts with strong communication and the right culture. This training helps your team understand their impact, communicate more effectively, and work together with confidence and clarity. The result is a more engaged team and a more positive, consistent guest experience.
Team Member To Team Leader Training
This programme supports team members stepping into leadership roles, helping them develop the confidence, communication skills, and practical tools needed to lead effectively. Strong leadership improves team morale, performance, and retention, creating a more stable and successful operation.
Address
Based in Kendal
Covering Cumbria & North Lancashire
Contact
Telephone: 07947 838348
Email: fergie@servicewithasmile.uk
Office hours
Monday – Friday
9am – 5pm